The benefits of Chargeback Management for EPOS Systems

Jennifer Blake Posted on December 02, 2020

Good retail and e-commerce EPOS systems have many benefits for small and medium-sized businesses. An excellent EPOS system can help your business ensure its profitability, which is essential during this time of economic uncertainty. SMEs and merchants can effectively leverage technology to compete with large corporate competitors while at the same time safeguard their business and prime it for growth.

What is EPOS (Electronic Point Of Sale)

Electronic Point Of Sale systems combine software and hardware to allow businesses to run smoothly by automating processes and speeding up check out. Modern technology allows you to go beyond traditional till systems and automatically record transaction data. Businesses can create comprehensive reports to allow owners and managers to gain greater insights into their business and performance.

EPOS hardware brings together multiple devices to manage payment processing, sales, and stock. The hardware typically includes a terminal such as a touchscreen monitor or portable tablet for processing orders and payments. Further elements include barcode scanners, receipt printers, and cash drawers. A PDQ (Process Data Quickly) card payment terminal can utilise chip and PIN functionality on debit and credit cards and support contactless payments from providers such as Android and Apple Pay.

Top 5 EPOS systems in the UK

UK businesses have plenty of EPOS systems choices, and by reviewing our top 5, you can pick the best one for your company.

  • EPOS Now

EPOS Now is fast, responsive, and easy to learn in 15 minutes. The solution supports offline and online functionality and works with many PSP (Payment Service Provider) payment types, including Paypal. EPOS Now has its own app store for adding services such as Magento, Mailchimp, and CMS such as WordPress. Businesses can customise receipts, add loyalty cards and promotions, track inventory, and set permissions and access rights. There are various packages with different hardware and software and monthly subscriptions.

  1. Quickbooks POS

Quickbooks POS enables inventory tracking and accepts credit and debit cards. You can opt for a barcode scanner, track customer history with loyalty programs, and sync with Quickbooks for accountancy services. Three packages are available, including basic, pro, and multi-store, and the solution supports integration with Stripe.

  1. Lightspeed

Lightspeed supports retail and e-commerce with inventory management, advanced analytical tools, reports on staff performance, and gift card processing. Lightspeed also provides PCI compliant payments and refunds.

  1. Vend

Vend is a cloud-based EPOS that is fast and intuitive, with speedy checkout, customer-facing displays, permission management, and returns. You can add extra services from providers such as Timely, Xero, and Quickbooks Online.


ERPLY POS is for SMEs. The cloud-based solution is easy to use and install and works with Windows. Users can continue to operate when offline, and features include product searches, real-time data, shipping integration, and the ability to suspend sales for completion later. You can check it out with a free demonstration.

How do EPOS Systems help businesses

EPOS systems will help you make informed decisions to optimise your company’s growth and efficiency while reducing costs and increasing revenue. With the inclusion of stock, staff & chargeback management software, EPOS systems can become an integral part of your business strategy.

How chargeback management software helps merchants

Chargeback management software helps merchants by reducing the number of chargeback and payment disputes. Companies can effectively reduce their vulnerability to friendly fraud, improve their end-user experience, and lower your costs.

How integrating with chargeback management software helps EPOS Systems

Integrating with PaymentHelp enables your merchants to automate responses to queries before they become chargebacks. You will enable your merchants to respond to payment queries with no integration or resource cost and at exactly the right time to minimise chargebacks and maximise their customer satisfaction. 

Our software also integrates with Content Management Systems, Enterprise Resource Planning systems and Payment Service Providers. Contact us now to find out more about how becoming a partner can add significant value to your value chain and proposition.