The benefits of Chargeback Management for Content Management Systems

Jennifer Blake Posted on December 09, 2020

A content management system (CMS) is essential for any e-commerce business running a website. You need to create and upload attractive content to keep your visitors reading and encourage them to buy your products and services. This is where CMS steps in.

What are content management systems, What do they do?

A content management system is software that you use to create, manage, and edit website content. From writing a blog to uploading images, a CMS makes the process straightforward.

With a CMS, you can create online content without specialised technical knowledge. You do not need programming expertise or an understanding of code. The CMS handles all of the technical stuff and formatting. Many useful features, such as product management, shopping carts, and SEO, often form part of the software suite, giving merchants everything they need to get up and running.

Top 10 CMS's in the UK

Every CMS is slightly different, allowing merchants to pick the software that closely matches their needs.

  • WordPress: Offers free hosting and everything you need to start a website, blog, and store. Plug-ins and monthly subscriptions give you access to services such as 24/7 live chat.
  • Drupal: Ideal for advanced users with programming knowledge, Drupal offers greater freedom, flexibility, and functionality.
  • Joomla: Joomla makes e-commerce straightforward, but total beginners will have a moderate learning curve to endure. There are thousands of plug-ins, and programmers can write their own.
  • Magento: This CMS gives you control over content with a flexible shopping cart and marketing and SEO tools. Access to Magento is free. 
  • Bigcommerce: Sell an unlimited number of products with SEO and Paypal integration. A drag-and-drop website builder and free templates are great for beginners with CSS and HTML editing and professional reporting for experts.  
  • Shopify: Incorporating marketing, payment, and shipping services, Shopify is ideal for small merchants who want to run a simple online store.
  • Wix: Build websites and mobile sites with plug-ins for marketing, forums, and e-commerce. Pricing starts from free. 
  • Squarespace: A monthly subscription gives access to a website builder, commerce platform, domain name, and blogging tools.
  • Craft: The simple user-interface is suited to beginners and beyond and offers access to tools such as Hubspot, Salesforce, and Mailchimp. 
  • Weebly: A popular CMS for beginners looking to build a site quickly with its drag and drop format. 

How chargeback management software helps merchants

Merchants find chargeback management software hugely beneficial when running an ecommerce business. The software reduces payment disputes and lowers vulnerability towards friendly fraud, working with payment service providers (PSP) covering bank cards, Stripe, and Paypal. This leaves merchants free to focus on providing the most engaging content and best customer service through their CMS, EPOS, and ERP services.

How chargeback management software helps CMS's

PaymentHelp reduces payment disputes and chargebacks for online merchants. Partnering with PaymentHelp enables improved customer experience for merchants using your CMS by automating dispute management resolution before a chargeback is raised. 

To find out more about partnering with PaymentHelp to support seamless dispute resolution and maximise your merchants' value chain, contact us now.