If you have seen us on your bank statement, you’re in the right place..

Retailers use our service to help you check and validate your payments quickly and easily.

To check your payments, click the button below to be taken to www.phhub.org where you can manage your payments.

Check Payment

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How it works

Support the customer

Replace your current payment descriptor with a custom PaymentHelp URL that directs your customer to a PaymentHelp site branded to you.

Refund their payments

With a simple search using their email address, your customer will see any payments they’ve made for your service and will be able to cancel and be issued with a refund.

Avoid disputes and costs

You’ll avoid alerts, chargeback and representment costs and keep your dispute rate low. Just as importantly, you’ll have delivered a great customer experience.

Start mitigating the risk of friendly fraud and the cost of payment disputes today.

Register
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Benefits

Consumers

  • No need to deal with merchant OR bank
  • Instant refund (banks take up to 6 months)
  • Guaranteed resolution

Merchants

  • Reduction in dispute & Alert fees
  • Reduced dispute ratio & lowered risk
  • Less impact on reputation

Banks

  • Lowered costs
  • Happier customers
  • Less impact on reputation

Payment processors

  • Lowered risk to customers
  • Lowered risk to MID
  • Less impact on reputation